---
title: Dose Log questions: records, reminders, Plus, privacy
url: https://dose-log-kokkeong.web.app/faq
description: Answers about Dose Log: where records are kept, what leaves your iPhone, reminders, the doctor report, Dose Log Plus and Discreet mode.
---

# Questions and answers

The same answers as in the app (Settings > Questions and answers): where your records are kept, reminders, the report, Dose Log Plus and privacy. Can't find yours? [Write to us](https://dose-log-kokkeong.web.app/support).

### Where are my records kept?

On this iPhone, in Dose Log's own storage, and in your private iCloud while iCloud sync is on, so they come back on a new iPhone. They aren't sent to us, and there's no account. Turn sync off in Settings and they stay on this iPhone only.

### What leaves my iPhone?

Your records go only to your private iCloud, and only while iCloud sync is on. Medicine names are built into the app, so what you type in the name field stays on this iPhone. A label photo is read on this iPhone and isn't kept. A photo you add to a medicine or symptom stays on this iPhone and isn't copied to iCloud. Anonymous counts of which features get used go to Google's Firebase Analytics, never what you record; turn this off with Share usage data in Settings.

### Why didn't a reminder come?

Check that notifications are on for Dose Log and that no Focus is holding them back. Send a test reminder from Settings to see. iOS holds a limited number of reminders ahead, so open Dose Log now and then to keep them coming.

### What does Discreet mode do?

Reminders say “your medicine” instead of its name, and leave out the amount. A person's name still shows if you keep records for more than one person.

### How do I share my records with a doctor?

Settings, then Export records. Choose whose records and the period, then make a PDF report to read or a CSV for a spreadsheet. CSV is free for any period, and so is a PDF of 30 days.

### What does Dose Log Plus add?

Room for more medicines and people, and PDF reports longer than 30 days. Up to 3 medicines in use, reminders, logging, history and CSV export work without it. You can cancel a subscription under Manage subscription in Settings.

### Does Dose Log tell me what to take?

No. It keeps the records you enter and gives no medical advice. Always follow your clinician's instructions.

### What does Delete all data remove?

Every person, medicine, dose, symptom, measurement, activity and note on this iPhone, and every reminder. With iCloud sync on, they're also removed from iCloud and your other devices. It can't be undone. A Plus purchase stays with your Apple Account.

More on what's free: [Dose Log Plus](https://dose-log-kokkeong.web.app/plus). Every feature: [Features](https://dose-log-kokkeong.web.app/features).

## Try it free

No account needed. Up to 3 medicines in use, all reminders and the 30-day report are free.